It’s Time to Get Fax Machines Out of Government Offices

Faxes have mostly disappeared from the private sector, yet they have stubbornly remained a fixture for many government agencies. While public agencies are notorious for their slow rate of technological change, the failure to stop using this obsolete technology is one of the more egregious examples of this phenomenon. Given the apparent reluctance of many government agencies to fully relinquish their fax machines, Daniel Castro writes in his GovTech column that state and local CIOs should set a firm date by which all agencies must stop using faxes.